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  1. #1
    Moderator MichaelColey's Avatar
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    CJ Product User Group
    Yesterday at CJU, Commission Junction announced the launch of PUG, the CJ "Product User Group".

    http://www.cj.com/productusergroup/

    If you're interested in testing new products, previewing new features, and participating in surveys from CJ, it looks like it will be a great way to make sure your voice is heard.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  2. #2
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    No improvements in two years
    Careful what you ask for...
    I used to work there as the interface designer from 2000-2005, now using the system as an advertiser, and man is that thing is hard to use. The graphic design and usabilty could use an overhaul, the user tasks aren't clear, you got pop ups that change the parent window (ouch!), crumb trail that is waaay over engineered, and grids that try to do everything and accomplish nothing. In 2005, you could get away with something that was kludge, and slightly hard to use, but not anymore.... The competitors now have user experience specialists, and interface designers (not interface engineers)... in the end the product that is fast, useful, and usable is the only things that matter.
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    Last edited by jonathanwarrecker; September 11th, 2007 at 01:19 PM.

  3. #3
    ABW Ambassador Joshua's Avatar
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    Quote Originally Posted by jonathanwarrecker
    Careful what you ask for...
    I used to work there as the interface designer from 2000-2005, now using the system as an advertiser, and man is that thing is hard to use. The graphic design and usabilty could use an overhaul, the user tasks aren't clear, you got pop ups that change the parent window (ouch!), crumb trail that is waaay over engineered, and grids that try to do everything and accomplish nothing. In 2005, you could get away with something that was kludge, and slightly hard to use, but not anymore.... The competitors now have user experience specialists, and interface designers (not interface engineers)... in the end the product that is fast, useful, and usable is the only things that matter.
    Well, rest assured that Linkshare's interface has stayed as un-user friendly as ever, too! Performics is also pretty bad, with everything being AJAX/DHTML now.

  4. #4
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    Compared to the other networks, the CJ interface is excellent.

  5. #5
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by Superstar
    Compared to the other networks, the CJ interface is excellent.
    I agree except I find it difficult at times to figure out what specific product was sold
    ~Rhia7 -- Remember the 7
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  6. #6
    ABW Ambassador
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    between knowing the particular link and knowing the particular product, i'd go with the link.

  7. #7
    ABW Ambassador isellstuff's Avatar
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    I agree. I only browse products on LinkShare and Performics occasionally, more for entertainment than anything else. I look at the subid tracking every day.
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

  8. #8
    ABW Ambassador sjangro's Avatar
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    Jonathan!!! how's it going?

    Quote Originally Posted by jonathanwarrecker
    The competitors now have user experience specialists, and interface designers (not interface engineers)... in the end the product that is fast, useful, and usable is the only things that matter.
    What competition are you talking about? There's no major usability improvements going on anywhere in this space that I've seen or heard of.

    Except Google maybe.

    The smaller CPA networks are starting to use more AJAX but not very effectively.

    At least on the publisher side, what you guys did years ago still stands as the easiest to use, if far from perfect.

  9. #9
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    Hey Scott,
    Yes Google... but it looks like I'm in the minority.
    I find the advertiser side hard to use, its rough and sloppy in areas, the trend chart is down right silly, not enough distinction between transaction and performance reporting, no actions. -It's just wierd thats nothing has been updated, or improved. I suppose it makes sense though CJ makes most of its money via managed accounts so there is no incentive to improve self service.

    Hey I'm working on a new project though I'll send you an email.

  10. #10
    OPM and Moderator Chuck Hamrick's Avatar
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    I have or have had merchant accounts with all three top networks. CJ is the most techy but they have quality of service problems, reporting is difficult, then there is the communication issue.

    Michael thanks for bringing this to us, all who have an opinion should take the time to join and contribute. Otherwise you are voting that all is fine.

  11. #11
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    Quote Originally Posted by jonathanwarrecker
    Careful what you ask for...
    I used to work there as the interface designer from 2000-2005, now using the system as an advertiser, and man is that thing is hard to use. The graphic design and usabilty could use an overhaul, the user tasks aren't clear, you got pop ups that change the parent window (ouch!), crumb trail that is waaay over engineered, and grids that try to do everything and accomplish nothing. In 2005, you could get away with something that was kludge, and slightly hard to use, but not anymore.... The competitors now have user experience specialists, and interface designers (not interface engineers)... in the end the product that is fast, useful, and usable is the only things that matter.
    Are those screenshots from a mockup of modifications, an internal CJ tool, or is that something that's live for certain advertisers? I've never seen that interface in any of the accounts I've worked with.

    Being able to see trends of this month vs. last month (or X period vs. Y period) is very necessary... I had to custom program a script a few months ago to analyze data and generate trends for every possible statistic.

  12. #12
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    That was the last project we did before a lot of us left.... -Transaction and Performance reporting. I expected to log in and see something close to the attached screen shots, but not even close. It looks like they've just been in maintenence mode for the last couple of years. -With the exception of web services.

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