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  1. #1
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    Payments Disappeared from SynergyAnalytics
    All previously issued payments, beginning with the second July 2007 payment, have disappeared from SynergyAnalytics. Other reports have reverted back as well. For example, the Merchant Payment History Report ends with June.

  2. #2
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    Thank god you posted this Snowman. I have the same problem.

    Can these people get nothing right!

  3. #3
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    Ranae, is this being addressed?

  4. #4
    ABW Ambassador LinkShare Moderator's Avatar
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    All,
    Yes, we are aware that there are some issues. We are looking into why the data is missing in SynergyAnalytics. At this time I do not have an ETA from our tech department.

    Ranae

  5. #5
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Info has returned.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
    "Raj, there’s no place for truth on the internet." -Howard Wolowitz[/SIZE]

  6. #6
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    Yes, it has and not only that, the second September payment has posted.

    There is now an error on the main SA page where it normally displays the bar codes that list payment status but at least that info. is available through other reports.

  7. #7
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Actually, I now show 3 September payments, on the 6th, 12th and yesterday.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
    "Raj, there’s no place for truth on the internet." -Howard Wolowitz[/SIZE]

  8. #8
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    Was there something unique about your 9/12 payment? No one else has reported that and mine are 9/6 and 9/18. I've never known Linkshare to make more than two payments to affiliates in a single month.

  9. #9
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Nothing unique that I know of - it was for July sales from 1 merchant, Mikasa. And yes, I was surprised to see it. First time I recall more than 2 payments in a month, but wasn't there some discussion that LS would be sending payments more frequently than twice a month?
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
    "Raj, there’s no place for truth on the internet." -Howard Wolowitz[/SIZE]

  10. #10
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    Quote Originally Posted by AffiliateHound
    wasn't there some discussion that LS would be sending payments more frequently than twice a month?
    Affiliates have asked for it but Linkshare has never indicated they were considering it as far as I recall.

  11. #11
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    For the record, I've had three payments so far this month, 9/6, 9/12, and 9/18. My 9/12 payment consisted of several merchants, and my assumption was that with the labor day holiday, the 9/6 payment was smaller than normal, and a few merchants didn't get in quite in time so they ran an extra payment on the 12th.

    Of course, I can't tell you who any of the merchants were, since all my SA reports are jacked up right now (lots of stuff missing, including 2.5 months worth of recent payments). My sources tell me they don't expect to have this fixed until early next week.

  12. #12
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    Yep, it's back to how it was in my first post.

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