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  1. #1
    Newbie
    Join Date
    October 5th, 2007
    Posts
    5
    commission rates
    hi Kim,
    Does the commission rate automatically change by itself once you reach the upper tier of 25% or is that suppose to be changed manually by you?

    thanks.

  2. #2
    Affiliate Network Rep Kim Salvino's Avatar
    Join Date
    January 17th, 2007
    Location
    Abingdon, Maryland
    Posts
    2,279
    Hello ocjc07,

    The commission structure on ShareASale is set up to change when you reach the next sales level automatically. For example, if your sales should reach the $255.00 mark, making you eligible for the 20% commission range, then the backend recognizes this and assigns you the 20% commission rate.

    At the beginning of each month, I export a report from ShareASale that tells me the total amount of sales for each affiliate and multiply that amount by the commission percentage earned for the month. There were a few discrepancies the first month and manual credits needed to be issued. There are a few this month I will be crediting today as well. I am keeping a close eye on the reporting to ensure that affiliates receive all commissions due to them according to our terms.

    Please let me know if you have any further questions. Feel free to contact me by phone as well.

    Take care,

    Kim
    Kim Salvino, Client Services Director, Performance Horizon Group
    Reach me at kim.salvino(at)performancehorizon.com or on (443) 617-4036

  3. #3
    Newbie
    Join Date
    October 5th, 2007
    Posts
    5
    Hi Kim,

    thanks for the response.

    I've left a VM this morning as well as sent several emails yesterday regarding this topic.

    If you would be kind enough to address it, that would be great.

  4. #4
    Affiliate Network Rep Kim Salvino's Avatar
    Join Date
    January 17th, 2007
    Location
    Abingdon, Maryland
    Posts
    2,279
    Hi,

    I just tried calling - the phone rang twice and then I got a busy signal.

    The last email I show reads that you were sending me a fax. I haven't received that fax, so I haven't yet responded.

    Anyhow, please call so we can get everything squared away! I'm having a hard time reaching you by phone, but am hopeful you will see this and give me a ring.

    410-679-3300, ext. 2332

    Thanks!
    Kim Salvino, Client Services Director, Performance Horizon Group
    Reach me at kim.salvino(at)performancehorizon.com or on (443) 617-4036

  5. #5
    Affiliate Network Rep Kim Salvino's Avatar
    Join Date
    January 17th, 2007
    Location
    Abingdon, Maryland
    Posts
    2,279
    Thanks!
    J,

    Thanks so much for calling me back!

    I'm glad we were able to talk and look forward to receiving your fax.

    Have a great weekend!

    Kim
    Kim Salvino, Client Services Director, Performance Horizon Group
    Reach me at kim.salvino(at)performancehorizon.com or on (443) 617-4036

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