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  1. #1
    ABW Ambassador Vrindavan's Avatar
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    Affiliate Link Problems
    Wish to Check with other affiliates

    http://clickserve.cc-dt.com/link/tplclick?lid=41000000022767553&pubid=XXXXXX
    http://clickserve.cc-dt.com/link/tplclick?lid=41000000022748148&pubid=XXXXXX

    working fine in IE 7

    =================


    not work in Firefox 2.0.0.7


    Bad Request

    Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.



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    Apache/1.3.33 Server at clickserve.cc-dt.com Port 80

  2. #2
    ABW Ambassador newestuser's Avatar
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    February 14th, 2007
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    505
    if you click any performics link now, it's probably not working...

    I think the more performics links you click, the cookies keep building in size, and eventually break. Try clearing your cookies and it should work again.

  3. #3
    ABW Ambassador Vrindavan's Avatar
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    Yes, it works now

    so if a surfer visited a certain number of Performics links in the past.
    He/she cannot use Performics links any more.

    Not that good

  4. #4
    ABW Ambassador newestuser's Avatar
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    Quote Originally Posted by Vrindavan
    Yes, it works now

    so if a surfer visited a certain number of Performics links in the past.
    He/she cannot use Performics links any more.

    Not that good
    Yes, but I don't think it's too bad. I imagine you (like me) click a lot more times on our affiliate links than any normal surfer would.

  5. #5
    ABW Ambassador Vrindavan's Avatar
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    i deleted a lot of dt cookies. But the number seems to be less than 25 range (sorry i forget to count the exact number before deleting)

    I wish they can tolerant a bigger number like at least 100.

    Or why there is a limit in the first place ??

  6. #6
    ABW Ambassador Vrindavan's Avatar
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    i wish Performics will do something about this

    as people do not know the link error is caused by too many cookies,
    and they don't know how to delete them to make your affiliate link go through

    The number of cookies required to trigger link error is not a big number at all

  7. #7
    ABW Ambassador
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    Oh my! What it does, it makes the affiliates' site look bad, like it's their fault their links aren't any good.

  8. #8
    Newbie
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    October 16th, 2007
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    Bad Request: Size of a request header field exceeds server limit
    OK The problem is getting worse.

    3 months ago, cleared cookies

    December Cleared Cookies (5 weeks ago)

    3 weeks ago, cleared cookies

    4 days ago, cleared cookies

    NOW, I need to clear them again?

    When is performics going to get a clue! This is bad bad bad. I am sure my clients are experiencing some outages due to this problem. Active shoppers go to many stores, and will eventually CLICK THE LIMIT with FAT COOKIE performics and be BLOCKED forever... or until they find the information that we had to call performics to get. But my customers, and yours, do not realize that this is even a "Performics" problem. They think it is a problem with the merchant (Bad bad bad for any merchant on the performics, doubleclick network) or they think it is a problem with the affiliate site (Bad bad bad for any affiliate promoting several performics stores)

    Performics used to be a favored network... after this repeated problem of COOKIEGREED! WANTING TOO BIG OF A COOKIE, they have fallen to the bottom of my choice list.

  9. #9
    Affiliate Network Rep
    Join Date
    January 18th, 2005
    Posts
    222
    We are aware of this problem and have plans to eliminate it entirely later this year. The exact timing isn't available yet because this involves a significant change to make our tracking system more scalable and robust and will require substantial testing and care with deployment.

    That said, I can assure you that while this may be happening to you more frequently, this is not a pervasive problem. I regularly run reports to track the number of times this error occurs on any given day. First, it should be noted that it is very likely that the vast majority of these errors are received by affiliates testing their own links. However, even if they were all end consumers, this error is thrown for less than 0.01% of all requests. If you multiply that times your conversion rate (let's use 5% for an example, so 0.05 * 0.0001) you'll see that the probability of a converting consumer receiving this error is 0.005%.

    If you assume that half of the errors are affiliates, then the probability drops to 0.0001%, and if your conversion rate is under 5% it will drop even further.

    I realize this doesn't negate the fact that we have a problem we need to resolve. We will resolve it but because this happens so infrequently and the risk associated with making the change is relatively high, we are going to focus on quality and not speed while resolving this issue.

    Regards,
    Larry Adams
    Affiliate Product Manager

  10. #10
    Newbie
    Join Date
    October 16th, 2007
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    Larry,

    Thanks for your response.

    I am glad to hear that Performics is planning to change the system.

    I cant wait to see it changed.

  11. #11
    ABW Ambassador Vrindavan's Avatar
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    >> later this year

    hopes it is not the year end

    for consumers, once they are blocked from using Performics links, they are blocked forever, until they clear the cookies, thus the total number of affected consumers will increase through time.

    On the other hand, the link error is not just for a particular merchant, it is for the entire network.

    Can the Math, be as simple as you illustrated, i doubt ?

    For conversion rate assumption, the paid ads from Google suffer more ? as their traffic is better target

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