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  1. #1
    AM Navigator Geno Prussakov's Avatar
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    CelebrateExpress -- I give up...
    ~~~~~~~~~~~~~~~~~~~~~
    [I will not edit the post itself, but I want to apologize for it. You've got things to work on (as all of us do, and I have never meant to sound harsh or destructive)]
    ~~~~~~~~~~~~~~~~~~~~~

    * Applied on the day of your ThinkTank presentation

    * Got declined a couple days later

    * E-mailed the AM (through the internal SaS system)

    * No reply in two weeks...

    ...I give up, and move on.

    Geno
    Last edited by Geno Prussakov; November 9th, 2007 at 08:48 AM. Reason: apologies added

  2. #2
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    Geno,

    Do you mean you are going to pass up on that fantastic offer of a 1 day cookie?

    ;-)

  3. #3
    AM Navigator Geno Prussakov's Avatar
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    Believe it or not.... yes!! :-)

    G.

  4. #4
    Lite On The Do, Heavy On The Nuts Donuts's Avatar
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    Hmmm, I attended Think Tank and used the email published on the SAS handout and got approved right away. I've made my first sale as well. Additionally, in the CelebrateExpress presentation, I had made notes about their VIP offer made to all attendees and I've been granted that rate as well from that single email I sent. Further, I remember the discussion at the conference, about their cookie duration and have notes about both their short term solution and their long one as well. They've applied their short term solution and it is my understanding that they are still working on the other, pursuant to the details and description they gave there, to all of us.

    I'd ask that you make another try to contact them, because my experience has been vastly different that yours. And by the way, they don't know me as Donuts or anything like that, I am on the same footing as anyone else who attended, in my view. And I didn't have any one on one conversations with them either, so I don't think my treatment has been preferential or favored or even identified.

    For those who didn't attend, we gave them an earful or three about the cookie duration. I'd ask that folks here in that boat (non-attendees), give it a little more time to see where things shake out. I can assure you they heard our needs loud and clear (mostly loud!), you might want to see where this one goes in the next 30-60 days or so. The presenter said they had some convincing and explaining and documenting to do once they got back from the event, to see if the cookie issue could be changed with the top dog's approval, but that it'd take some time.

    In the meantime, anyone saying a 1-day cookie is ridiculous, is certainly right. But it's Fall and it feels like change is in the air...

  5. #5
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    I hope they do change the cookie duration. I asked them back in March with no success.
    http://forum.abestweb.com/showthread...273#post680273

  6. #6
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Donuts
    Hmmm, I attended Think Tank and used the email published on the SAS handout and got approved right away. I've made my first sale as well. Additionally, in the CelebrateExpress presentation, I had made notes about their VIP offer made to all attendees and I've been granted that rate as well from that single email I sent....
    The VIP cookie offer got me interested too, D. But I'm telling you what happened in my case, and its unfortunate... Glad you were treated differently.

    I've just sent them another e-mail.

    Geno

  7. #7
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    Quote Originally Posted by Donuts
    I had made notes about their VIP offer made to all attendees and I've been granted that rate as well from that single email I sent. ...
    Not sure it would be prudent for us to discuss the private offers discussed at Think Tank in a public forum.

    Geno, I recommend that you contact Renee once again and work it out. It is a good program and it may well be worth your efforts IMO.

  8. #8
    AM Navigator Geno Prussakov's Avatar
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    Renee has just approved me. THANK YOU!

    Will see what I can do for you now...

    Geno

  9. #9
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    Geno,

    My apologies! I never received your first e-mail. I replied to the second one as soon as I got it.

    Just to back Celebrate Express up so that people don't get the wrong idea reading this thread:

    1) I went through my handy TT attendee book and updated all attendees that were currently enrolled in our program to the private offer right after the presentations. Any new apps that came in I cross-checked w/ the TT book, and didn't see Geno's Affiliate name, "Smart SE Marketing" anywhere in the book.

    2) There was not a Main Web Site URL listed for for a Web site when Geno applied, so I declined the application.

    It'll be great when SAS adds in a comments box for an affiliate to leave a message when they apply for a program. Had Geno been able to write a message that he was a TT member, I would have caught it right away

    If there is anyone else I missed, please e-mail me.

    -Renee reneeo (at) celebrateexpress.com

  10. #10
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    There's not a snowball's chance in hell that I'll ever sign up with a 1 day cookie.

    Sorry, but there have been far too many non-commissionable sales with Linkshare merchants, both for myself and many other members, to even consider unreasonably short return days.

  11. #11
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    Renee, Knowing and meeting you at TT, I smelled there was miscommunication between Geno and you. As explained by you, I am glad the issue has been addressed and your explanation clears up any doubt on lack of responsiveness on your end.

    Marcia, I understand your point. That was one of the issues discussed at TT and I believe Renee is working on extending the cookie duration.

  12. #12
    Member lookingfortips's Avatar
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    When you don't see the affiliate's URL in their profile during the application process (or any other type of missing information), is it the usual order of business to simply decline right away or should an affiliate manager contact the affiliate for more information before declining?

    I keep hearing that the AM should give the affiliate the chance to explain themselves but in real life scenarios I see AM's taking the exact opposite action by declining immediately. What is the best practice? Typically when I am declined and later invited to join once the AM realizes their mistake, I don't bother with them since they didn't take the time to bother with me.

  13. #13
    AM Navigator Geno Prussakov's Avatar
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    I actually did mention attending TT in the e-mail I sent through the internal SaS system right after I was declined. However, I hold no grudges... I'm glad to be approved, and as you can see, I'm already sending you traffic.

    Geno

  14. #14
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    Quote Originally Posted by lookingfortips
    When you don't see the affiliate's URL in their profile during the application process ..
    That is a RED FLAG for most AMs IMO.
    If you are an affiliate, having a web site URL is highly recommended to avoid unnecessary declines

  15. #15
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    Quote Originally Posted by Geno Prussakov
    I actually did mention attending TT in the e-mail I sent through the internal SaS system right after I was declined.

    Geno

    Geno - the issue may have been caused as your name did not appear in the SaS TT handbook. I can confirm that Renee applied TT discussed terms automatically without any further follow up.

  16. #16
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by lookingfortips
    When you don't see the affiliate's URL in their profile during the application process (or any other type of missing information)...
    Are you referring to a specific type of url or the lack of any url at all?

    As an example I have 2 urls that are similar to generalurl.com -- they are general and vague and could be adapted to just about any theme.

    I also have a more specific. Any of the urls could be made more specific with a subdomain:
    typeofproduct.generalurl.com

    I have always had general urls but some portions of my sites have been given more attention than others.
    Some merchants seem to be looking for a specific type of url.
    I was turned down by Koo Koo Bear Kids because I didn't have a "child specific url" however, some of my other urls are so general/vague that it would be easy for me to create a section for any type of product.
    I wrote them back and they still wanted me to jump through the hoops for them; after reading about some of the problems people (such as Alex Bet) are having with the company I'm glad I didn't pursue them any further.

    All my sites are "family friendly" I do not create porn nor do I link to it (nor do I create/link to anything else that could be deemed as "non family friendly").

    Sometimes I will e-mail an AM to ask why I was turned down and to try to come up with a solution. Some AMs don't respond, other AMs allow me into their program.
    Sometimes I decide to wait before contacting the merchant (after the first decline) and the idea is put on hold; other times I just forget about using the merchant that initially turned me down completely.

    It is possible to start with a "vague url" and to use creativity for a successful promotion of a merchant's products...also I promote merchant products in my blogs (hosted on my host).
    Last edited by Rhia7; November 6th, 2007 at 12:49 PM.
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  17. #17
    The "other" left wing davidh's Avatar
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    I wonder how these one-day-cookie merchants would feel if they approached a potential or inactive affiliate to solicit more exposure, and were told "oh, we already did put your links up. for a day."
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  18. #18
    Moderator BurgerBoy's Avatar
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    Quote Originally Posted by davidh
    I wonder how these one-day-cookie merchants would feel if they approached a potential or inactive affiliate to solicit more exposure, and were told "oh, we already did put your links up. for a day."
    Right On.

    Perfect example.

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  19. #19
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    Why would it take so long to change a cookie duration when the affiliates keep saying they don't like it?

    Should affiliates pull all the links and stop the traffic to get the ball rolling on the change?

  20. #20
    Moderator BurgerBoy's Avatar
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    Don't put links out to start with for a merchant with a one day cookie.

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  21. #21
    Member lookingfortips's Avatar
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    Quote Originally Posted by redtagdeals
    That is a RED FLAG for most AMs IMO.
    If you are an affiliate, having a web site URL is highly recommended to avoid unnecessary declines
    Personally, I do not know of any major networks that accept affiliates without a website- even if they explicitly state they plan to limit their advertising to PPC. Although I can see how an AM would see that as a red flag if the network allows sign-ups without a website.

    But I was being somewhat insidious with my previous comment lol. I was irritated for Geno's sake that he got declined when I know he knows affiliate marketing like the back of his hand. I was kind of indirectly pointing out how some AM's could pass up a great affiliate because they didn't bother talking to the person before declining them, thus missing out on the potential.

    I have to live up to my "Your Last Nerve" location in one way or another!

  22. #22
    ABW Ambassador Greg Rice's Avatar
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    Quote Originally Posted by lookingfortips
    Personally, I do not know of any major networks that accept affiliates without a website- even if they explicitly state they plan to limit their advertising to PPC.
    FYI, CJ does. I get apps in my CJ programs every day without any site listed.
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  23. #23
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    Quote Originally Posted by lookingfortips
    Personally, I do not know of any major networks that accept affiliates without a website.
    Happens all the time.
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  24. #24
    AM Navigator Geno Prussakov's Avatar
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    Not sure how many of you saw my other thread, but I've already had a good sale with them (less than 20 hours past the approval).

    Quote Originally Posted by BurgerBoy
    Don't put links out to start with for a merchant with a one day cookie.
    Many won't indeed.

    Renee, if you have a good product, you're pro-active in managing your program now, and reacting to criticism fast... Let's get that cookie life raised, gal! Everyone wins then (you, the affiliates, the affiliate network)!!

    Geno

  25. #25
    Member lookingfortips's Avatar
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    Quote Originally Posted by Greg Rice
    FYI, CJ does. I get apps in my CJ programs every day without any site listed.
    Is that a new/old requirement? The first thing CJ asks for after the users country is website information. It says all fields in the section are required, minus the description.

    Unless people just use Google or something like "none.com?" lol

    Happens all the time.
    I've seen some sites that don't require it but the major networks I've joined have required fields pertaining to the affiliate's website. I'm assuming that means a website is necessary (at least for registration)?

    I've always had a website so I don't know for sure (therefore it doesn't even pertain to me) but I am curious.

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