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  1. #1
    Affiliate Manager
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    October 7th, 2007
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    Time between transaction and showing up on CJ
    Hi all,

    I ran a test transaction a little while ago (weird stuff on our site and we want to make sure everything is working as it should). I found the CJ pixel code on the check out page but nothing has shown up on the CJ interface. Granted, it hasn't been very long (20 mins?) but I would think that happened in real time. Can anyone give me guidance on how long it takes transactions to show up?

    Thanks!
    Erika

  2. #2
    notary sojac Herb ԿԬ's Avatar
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    January 18th, 2005
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    Central/Western NY State
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    Quote Originally Posted by ELD
    Hi all,

    I ran a test transaction a little while ago (weird stuff on our site and we want to make sure everything is working as it should). I found the CJ pixel code on the check out page but nothing has shown up on the CJ interface. Granted, it hasn't been very long (20 mins?) but I would think that happened in real time. Can anyone give me guidance on how long it takes transactions to show up?

    Thanks!
    Erika
    the fastest time I've seen is about an hour and 5 mins.

  3. #3
    ABW Ambassador
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    January 18th, 2005
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    Within 5 minutes after the hour following the hour after the transaction. If the transaction occurred at 1:30, it should post between 3:00 and 3:05.

  4. #4
    Affiliate Manager
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    Quote Originally Posted by Herb ԿԬ
    the fastest time I've seen is about an hour and 5 mins.
    Well ok then. I guess I will just calm my, impatient, speed-of-the-internet-loving self down.

  5. #5
    ABW Ambassador
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    January 18th, 2005
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    Also check to see if it's a batch merchant or not. If it is, it won't show until the next time they batch.

  6. #6
    Affiliate Manager
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    October 7th, 2007
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    Quote Originally Posted by Trust
    Also check to see if it's a batch merchant or not. If it is, it won't show until the next time they batch.
    Sorry, I wasn't clear. I am the merchant. I am checking the pixel on my own site.

  7. #7
    Affiliate Manager
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    October 7th, 2007
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    Quote Originally Posted by Snowman
    Within 5 minutes after the hour following the hour after the transaction. If the transaction occurred at 1:30, it should post between 3:00 and 3:05.
    Perfectly correct. When I checked at 4:03 it was there. Thanks!

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