Results 1 to 8 of 8
  1. #1
    ABW Ambassador boningroup's Avatar
    Join Date
    January 18th, 2005
    Location
    Slidell, LA
    Posts
    667
    Clickinks did not track 4Check did - Shareasale
    I placed an order with Clickinks on Shareasale Sunday and it showed the click on Shareasale, however, I was not given credit for the sale even though the order was shipped out yesterday.

    Yesterday I placed an order throught 4Checks on Shareasale and it immediately tracked?

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    Los Angeles
    Posts
    4,053
    I bought from ClickInks earlier this month, and the click and the commission showed up real time, over the weekend, before it was shipped out on Monday.

    11/04/2007 05:32.10 AM [nnnnnnnn] 78.9 $16.57
    OrderID Sale - nnnnnn
    Affiliate Defined Sub-Tracking: Processing
    Clickinks.com Site Address: www.clickinks.com
    I believe there's been a change in program management since then, so maybe things need checking out.

  3. #3
    ABW Ambassador boningroup's Avatar
    Join Date
    January 18th, 2005
    Location
    Slidell, LA
    Posts
    667
    Thumbs up
    I sent an e-mail to the AM this morning and he took care of it!! Thanks Jason.

  4. #4
    Member force's Avatar
    Join Date
    November 8th, 2007
    Location
    Orlando
    Posts
    67
    Not a problem! Enjoy your Thanksgiving...

  5. #5
    .
    Join Date
    January 18th, 2005
    Posts
    2,973
    Jason - could you elaborate on what you mean when you say that the affiliate manager "took care of it."

    Did he say that they had detected a tracking problem and corrected it, or that you hadn't tested properly, or that they manually credited your transaction? It makes a huge difference to other affiliates (and probably to you, too).

  6. #6
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    Location
    New York
    Posts
    21,609
    Nice of you to take care of it, but why didn't it track in the first place?
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  7. #7
    Member force's Avatar
    Join Date
    November 8th, 2007
    Location
    Orlando
    Posts
    67
    Hello Mark,

    Jason is actually me… the AM here at ClickInks. What had happened was is that the above affiliates purchase did not fall into our commission structure due to price/Original cartridge. I did go ahead and manually credit the affiliates account due to their commitment to ClickInks.com.

    Jason

  8. #8
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    Los Angeles
    Posts
    4,053
    Quote Originally Posted by force
    Hello Mark,

    Jason is actually me… the AM here at ClickInks. What had happened was is that the above affiliates purchase did not fall into our commission structure due to price/Original cartridge. I did go ahead and manually credit the affiliates account due to their commitment to ClickInks.com.

    Jason
    Jason, if what you're saying is that certain products are non-commissionable, then you need to let that be known beforehand, in the program description and agreement. Not after the fact when sales don't track.

    Without disclosure, it means affiliates will be sending you freebies without knowing it.

  9. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. Track SEO Keywords for Sales on ShareASale?
    By Matt McWilliams in forum Search Engine Optimization
    Replies: 2
    Last Post: May 20th, 2010, 02:41 PM
  2. 4check.com's Datafeed has been updated!
    By Kim Salvino in forum ShareASale - SAS
    Replies: 0
    Last Post: March 7th, 2007, 09:19 PM
  3. Lets track our sales at shareasale
    By womanht in forum ShareASale - SAS
    Replies: 7
    Last Post: January 19th, 2003, 01:28 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •