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  1. #1
    Full Member
    Join Date
    January 17th, 2005
    Phone call.

    This afternoon.

    Me: Hello?

    Nice Young Lady: Hi CodeJockey, this is Blah, Blah from Blah-Blah Hosting Company. I'm calling because the credit card company declined your credit card.

    Me: Oh? That's strange because we're right up to date on it.

    NYL: Well, the company declined the charge, so I'm going to have to ask you to make arrangements to pay this bill.

    Me: What bill. This isn't our normal billing day.

    NYL: Oh, it's for excess bandwidth charges for March.

    Me: What excess bandwidth... we have a flat rate bandwidth charge... say, how much is it anyways?

    NYL : $3,218.36.

    Me: Ummm.... like, for how many days in March?

    NYL: Oh, I think it's something like 21 or 22. It's almost the whole month. Can we get back to how you're going to pay for this bill?

    Me: I think you'd better let me speak to one of your technical people. There's a big problem here.

    (At this point, she is becoming a bit insistent that I make arrangements to pay the bill. I'm trying to be reasonable under the circumstances, but it's clear I'm dealing with a b*tch. I finally get to talk to her supervisor.)

    Supervisor: So what is the problem? You have incurred charges and we're expecting you to pay for them.

    Me: Tell me exactly how I can incur over $3K in excess bandwidth charges in less than a month.

    (Supervisor goes tap, tap and says your server is one of our busiest ones on that rack. It's output is just slightly under 24 megabits per second. At this point I started using four letter words, which got me over to a techie guy r-e-a-l quick.)

    Me: Some ****ing suit is telling me my server is doing 24 megabits/second.

    Techie: S**t. Another one. What's the domain? (Dial tone.)

    He didn't even say goodbye.

    It was rather amusing, considering there are April charges also to come.

    Not doing a heck of a lot of traffic today, and it would go a long way to explain why the last six weeks have sucked Big Time.


  2. #2
    ABW Ambassador
    Join Date
    January 17th, 2005
    Hey man . . . that ain't funny at all~!
    I get one of those types of calls about every other month . . . mostly from companies I don't even know of. I usually tell them to double check all others living in the USA with my name before calling me back again . . . then hang up . . . that usually does it.

    aka Cyclone

    Get while the getting's good

  3. #3
    Resident Genius and Staunch Capitalist Leader's Avatar
    Join Date
    January 18th, 2005

    Are they going keep trying to collect on that bill, I wonder? And was the server really doing that or is their meter program messed up?

    -I've been a king, and I've been a pauper, and everything there is in between ~fairly old country song

  4. #4
    ABW Adviser Panel Dynamoo's Avatar
    Join Date
    January 18th, 2005
    Opposite the Slough of Despond
    Sounds like you got hit by Slammer or something similar... is it running Microsoft IIS?

    All your commission are belong to us.
    Check out the latest Homeland Security press releases.

  5. #5
    Full Member
    Join Date
    January 17th, 2005
    They weren't overly expressive with what was happening.

    It's an Apache O/S so my guess it was Slammer or some variant. There's not a lot going around for *nix-based systems.


  6. #6
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    New York

    <font size="2" face="Verdana">Haiko

    The secret of success is constancy of purpose. ~ Disraeli

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