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December 6th, 2007, 08:11 PM #1Email from Ebay about the Delays
Sorry if this was already posted. I just received it:
The ebay.com Affiliate Team wants to notify you that we are experiencing an ongoing reporting delay of up to 48 hours, affecting both Transaction Reports and Performance Reports. The effect of this delay may be seen in Transaction Reports in the lag time between Posting Date and Event Data of daily transactions. In Performance Reports, the delay may be seen in incomplete data for “Today” and “Yesterday”.
A small subset of our publisher base may also be affected by a separate reporting issue, which results in a delay in the calculation of the final value fee of a number of Winning Bids/BINs. As a result, you may temporarily notice reduced revenue commission amounts for successful transactions that posted within the first few days of the month, and again at mid-month. Note that this issue DOES NOT affect ACRU commissions or counts.
These issues are surfacing as a result of the surge in traffic tied to the holiday shopping season. While reporting may be distorted during these specified time periods, please rest assured that tracking and recording of transactions remains fully functional, and publishers will be compensated correctly for all commissions at month end. These reporting issues are expected to continue through the holiday season and possibly into early 2008, but we are working diligently towards a fix. We apologize for any inconvenience this may cause you in the meantime.
Thank you for your understanding and continued support of the program.
December 6th, 2007, 08:30 PM #2
Thank you for the update!
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