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  1. #1
    Member
    Join Date
    February 13th, 2005
    Posts
    69
    Kitchen-Universe, is it still actively managed?
    Sorry if this is not the right place to raise the issue, but I cannot find the right forum for kitchen-universe.

    I just want to know if other kitchen-universe affiliates facing the same problem.

    For months, they haven't process my commission payment, although my commission has reach the minimum threshold for payment months a go. New sales from October until now are kept in pending status. It just like being ignored.

    I send e-mail twice but its also being ignored.

    The last email communication with them is on late September with Kirsten Burst. She ask me to fill W9 tax form if I live in US. I tell her that I'm not living in US and not US citizen. And she reply 'it's ok, no further action is required'.

    So, do others Kitchen-Universe affiliates also being ignored? Or is it just me?

    Regards,
    Sjarief Hilmy

  2. #2
    Newbie
    Join Date
    December 3rd, 2007
    Location
    Clearwater, Florida
    Posts
    2
    Sjarief,

    The program is still being managed. There was some change over in personnel but I am managing the program.

    Please feel free to contact me at shannon.ferger@thinkpartnership.com or by AIM at sfergerthk or phone at 727-324-0046 ext. 2168.

    I can help you with any of your questions and will also look into the email issue as well.

    Thanks for bringing this to our attention.

    Shannon Ferger
    Kitchen-Universe Affiliate Program Manager
    AIM: sfergerthk
    shannon.ferger@thinkpartnership.com
    Phone: 727-324-0046 ext. 2168

  3. #3
    Member
    Join Date
    February 13th, 2005
    Posts
    69
    Hello Shanon,

    It's good to hear that at least I got some response from you. I'll send you an email shortly. Thanks.

    Sjarief

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