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  1. #1
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    Thumbs down Mason Shoe 100% Reversal
    I got 100% Reversal Sale for Mason Shoe ... what a loser merchant ! ... time to drop them

  2. #2
    ABW Ambassador
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    How many sales is that? Meaning is it more like you got 20 sales and they reversed all 20 or is it closer to 2 sales and 2 reversed?

  3. #3
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    18 sales and $500 commission

  4. #4
    Newbie Rolet's Avatar
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    what were their reasons for the reversals?

    One of the programs I manage is sitting at an extremely high reversal rate right now, but it is due to affiliates trademark bidding on the SE's......

  5. #5
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    Quote Originally Posted by Affnice
    18 sales and $500 commission
    Yeah, that looks like a problem somewhere. I get a sale rarely for them but maybe somebody else who gets sales for them can post if they're seeing the same. There have been cases before of affiilates getting mass reversals and it was an error on the merchant's part that was later corrected. 18 out of 18 getting reversed, something's up.

  6. #6
    Yup, Sure ... now let me check ... Cagles Mill's Avatar
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    After reading this thread I checked my December sales for Mason Shoes and I have as of today had 2 sales reversed out of a total of 13 sales. I lost about $30 in commissions and was left with $183 in commissions for December.

    Of course, there could still be more reversals coming. I typically expect about 1/3 of my shoe sales to be reversed regardless of which shoe company got the sale.
    Rick M.
    I would rather have a bottle in front of me, than have a frontal lobotomy!
    Does your bubblegum lose its flavor on the bedpost overnight?

  7. #7
    Lite On The Do, Heavy On The Nuts Donuts's Avatar
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    I agree with Trust, from those numbers, something's up - but it could be a batch redo or something, something that gets corrected later, again, like Trust said. Don't jump to conclusion yet. But try to contact them asap and get some more info. What's happening with their trends that you can see within CJ?

  8. #8
    Lite On The Do, Heavy On The Nuts Donuts's Avatar
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    the 30-day trend of their 7-day epc looks fairly normal to me given the time of year and all. and CM's numbers sound usual for shoe stuff. sounds like maybe you were singled out - gotta get an answer from them, i'd say.

  9. #9
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    I just email Andrea ( Mason AM ) . for reversals reason is Other

  10. #10
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    I've promoted a lot of their sites for a while and the few I just looked at for December had higher than average return rates. Masseys was over 50%, Mason around 40%. May have been the free shipping offer in December since they usually charge or maybe people were bad a giving shoe gifts when they shopped there this year.

  11. #11
    Affiliate Manager
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    June 4th, 2007
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    the best way to monitor this merchan is may some test orders .
    the network only care about persantage , there are a team called cj network quality monitoring this . if they found that some merchant reversal a persantage over 50 % they will launch a investigation.

    If they did found the merchant are revese the order illegally , their damn legal dept. will step in and deactivate the acccount .


    If you wanna complaint that merchant , the best way is to contact their network quality , but not dial their No.

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