Return Days

rhkocatas · May 23rd, 2004, 12:38 PM

Per Andy's suggestion we are in the process of implementing return days into our program.

Now a few clarifications about how this is going to be implemented. When an affiliate link sends a visitor to our site a cookie will be set in the users browser with the affiliates source id. These cookies will be reset based on the last affiliate link used by the customer however if the customer already has an item added to their cart the commission will go to the affiliate id that was last used PRIOR to the item being asked.

Does that seem like the correct way to implement?

PS: Return days will initially be set at 120 days.

MichaelColey · May 24th, 2004, 10:14 AM

So if someone added an item to the cart months ago, then clicked through a link from my site today, added an item to their cart, removed the old item, and checked out, the other affiliate would get credit instead of me? That doesn't seem quite fair.

rhkocatas · May 24th, 2004, 11:00 AM

Michael:

No in the case you outlined you would get credit for the order as the customer could not still have an active shopping cart after a month. Currently all carts expire after 3 hours of inactivity.

Now again using your example. Lets say a customer uses affiliate A's link and adds Newsweek to their cart and then opens a new web browser and searches for "uSubscribe.com Coupons". If they found affiliate site B that brought them back to uSubscribe.com we believe that in this case the commission for Newsweek should go to affiliate A. However if they add another item to their cart that the commission should go to affiate B. This means that a single customer order could be split based upon the customers click-through path.

Is that a correct understanding of what affiliates want and what is "fair"?

Reha

MichaelColey · May 24th, 2004, 02:13 PM

I think that sounds fair. Complicated for you guys, but definitely fair.

Billy Kay · August 31st, 2004, 06:34 AM

As of today, there is still no mention of return days in BeFree - they're still listed as "Unavailable":

Acclaim Status
Not Acclaimed
Merchant Status
Active
Merchant Categories
Books & Magazines, Business & Office Supplies, Free Stuff
Payment Minimum
25
Payment Frequency
Monthly
Payment Processed by
Be Free Check Processing
Merchant Currency
US Dollar
Merchant Country
USA
Other Commission Types
No
Commission Methods
Cost per Sale
Return Days
Not available
Program Status
Accepted
Program Status Date
07/17/2003

May 23rd, 2004, 12:38 PM	#1
rhkocatas Affiliate Manager Join Date: January 17th, 2005 Posts: 343	Per Andy's suggestion we are in the process of implementing return days into our program. Now a few clarifications about how this is going to be implemented. When an affiliate link sends a visitor to our site a cookie will be set in the users browser with the affiliates source id. These cookies will be reset based on the last affiliate link used by the customer however if the customer already has an item added to their cart the commission will go to the affiliate id that was last used PRIOR to the item being asked. Does that seem like the correct way to implement? PS: Return days will initially be set at 120 days. __________________ Reha Kocatas - MagazineAgent.com (And now MAGpass.com)! Highest Commissions on Magazine Subscriptions Visit the Magazine-Agent Affiliate Forum Start selling magazine subscriptions today!

May 24th, 2004, 11:00 AM	#3
rhkocatas Affiliate Manager Join Date: January 17th, 2005 Posts: 343	Michael: No in the case you outlined you would get credit for the order as the customer could not still have an active shopping cart after a month. Currently all carts expire after 3 hours of inactivity. Now again using your example. Lets say a customer uses affiliate A's link and adds Newsweek to their cart and then opens a new web browser and searches for "uSubscribe.com Coupons". If they found affiliate site B that brought them back to uSubscribe.com we believe that in this case the commission for Newsweek should go to affiliate A. However if they add another item to their cart that the commission should go to affiate B. This means that a single customer order could be split based upon the customers click-through path. Is that a correct understanding of what affiliates want and what is "fair"? Reha __________________ Reha Kocatas - MagazineAgent.com (And now MAGpass.com)! Highest Commissions on Magazine Subscriptions Visit the Magazine-Agent Affiliate Forum Start selling magazine subscriptions today!

August 31st, 2004, 06:34 AM	#5
Billy Kay The slot machine that IS paid! Join Date: January 18th, 2005 Location: Las Vegas Posts: 5,056	As of today, there is still no mention of return days in BeFree - they're still listed as "Unavailable": Acclaim Status Not Acclaimed Merchant Status Active Merchant Categories Books & Magazines, Business & Office Supplies, Free Stuff Payment Minimum 25 Payment Frequency Monthly Payment Processed by Be Free Check Processing Merchant Currency US Dollar Merchant Country USA Other Commission Types No Commission Methods Cost per Sale Return Days Not available Program Status Accepted Program Status Date 07/17/2003 __________________ http://billykaymusic.com

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