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Old February 18th, 2004, 06:24 PM   #1
flamingoworld
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CJ keeps sending me about 20 datafeeds for Backcountrystore every day...Most of them empty..I have twice contacted CJ about this but it keeps happening.
If I am going to use your feeds, I only want the ones with products in it.
I have my site set up to automatically process new feeds, and I can't go in manually every day and process the one good one.
So if it doesn't get fixed, BCS won't be included in my new site.
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Old February 18th, 2004, 07:08 PM   #2
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I told CJ to send you empty feeds Connie, after all the more people with empty feeds the less competition for me

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Old February 18th, 2004, 07:14 PM   #3
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It worked, glad to here that.
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Old February 18th, 2004, 07:16 PM   #4
Jorge - JRami
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I'm sure an email to BCS will get cj's attention.
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Old February 18th, 2004, 07:21 PM   #5
flamingoworld
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ha ha Gordon..like they would listen to a guy who wears Pauline's dresses all the time!

It is kinda hard to automate stuff when you have to have a script run thru 19 empty feeds before it processes one with products.
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Old February 18th, 2004, 07:22 PM   #6
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They send me two feeds for BCS that contain data once a week along with about a half dozen that are 4k each (I think empty) I also wish they'd fix it.


Also, they have had to re-create my feed a couple of times and have created a new 'folder' for me in the FTP account. I now get three different notifications that my feed is ready each week. It's not a big problem but I wish they'd clean that up to..

Add it to my wish list.

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Old February 18th, 2004, 07:26 PM   #7
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Forget the CJ feeds...I've found they are rarely up-to-date for most CJ companies and are very limited. When possible, get the feed directly from the company. You won't be sorry.

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Old February 18th, 2004, 08:29 PM   #8
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cj datafeeds are still good for merchents that do not offer feeds, as long as merchents make sure they include categories because feed with no categories is as good as no feed.

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Old February 18th, 2004, 10:09 PM   #9
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You did email or call Bryan, right?

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Old February 18th, 2004, 11:22 PM   #10
flamingoworld
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I have contacted BCS before and CJ, but it keeps happening.
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Old February 19th, 2004, 09:50 AM   #11
Bryan Rhodes
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Connie,

I'll see what CJ can do to stop sending out the empty feeds. I think I can set them so they are only available to our test group.

What we plan to do with the extra product catalogs is have a catalog for each of our unique categories. The empty files are waiting for a change in the CJ interface, an improvement on the way affiliates view product catalogs, before they can be used the way I have planned.

Bryan

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[This message was edited by Bryan - BackcountryStore.com on February 19, 2004 at 01:12 PM.]
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Old February 19th, 2004, 09:56 AM   #12
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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>What we plan to do with the extra product catalogs is have a catalog for each of our unique categories. <HR></BLOCKQUOTE>

That would be great!!! Can't wait.

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Old February 19th, 2004, 11:03 AM   #13
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Wonderful,

Personally I simply delete the empty feeds and use the one you send me in email!



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Old February 19th, 2004, 01:07 PM   #14
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Thanks Bryan. CJ said they couldn't do much, as I am set up to get all feeds for all my merchants, and if they change things, I will manually have to notify them anytime I add a new merchant and need the feed.
Personally I like signing up for new merchants and automatically getting the feed, or dropping merchants and automatically having the feeds stop.
I want everything automated, and your 20 or so feeds are the only thing screwing that up.
So it ends up I just don't get your feed processed and added to my website.
So if you want in, you gotta do something.
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Old March 6th, 2004, 07:54 AM   #15
flamingoworld
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PLEASE!!!
I am not gonna use BCS if I keep having to manually go in and find the one feed out of 14 that has products in it!
This is crazy!
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Old March 6th, 2004, 09:06 AM   #16
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Connie it was only 12 this week, stop exaggerating.

Ask him to send you one in email that is the only one I use anyway!



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Old March 6th, 2004, 09:26 AM   #17
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I got 14 including the one good one. So I guess they want to torture me more.

Nothing can ever be easy or logical...
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Old March 6th, 2004, 10:00 AM   #18
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Connie look in your email - I sent you my 12 since you so enjoy the extra feeds.

Everyone make sure you send Connie all your BC feeds



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Old March 8th, 2004, 12:47 PM   #19
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Hi Connie,
I'm really sorry about the datafeed problem you're having. I have checked into this with CJ and at this point there is nothing that can be done. The product catalog feature is a system that they are still working on. As it stands right now if you are receiving a datafeed from CJ it will send you all of our catalogs despite the fact that the majority of them are empty.

Thanks,

Thomas Bracken
Affiliate Marketing Coordinator
BackcountryStore.com
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