284 New Posts Today

[John Powell]

New Terms and Conditions:
1)

We will pay referral fees during the cookie session life of 7 calendar days

SAS is showing a 120 day cookie??

2)

you must not include price information in your Product descriptions

Is this right? Prices were in the last datafeed.

3)

Note regarding Net Sales - Net Sales include only "shipped" sales. Orders entered for which the product does not ship are not reported as sales.

Exactly how does it show as a sale in SAS? Will it show as "Processing" when ordered?

Affiliate phone order tracking is a reality at Rugman.com on the SAS network. The system went live on May 1st,

Will we have to do anything on our part to see that it works?

[Andy Rodriguez]

J,

Got it. Will review with Rugman.

The terms stuff ( 1, 2, 3) are typos and will get updated asap

The phone tracking will be automatic and reported to sas and we will set up a test area so affiliates can see the sas id number...

Will report on progress soon....

[Donuts]

Good stuff Andy. Once those typos are fixed and we get to see the phone feature working (shouldn't we be able to see it just like a consumer would), I'm ready to turn my traffic knob up a lot.

[Donuts]

Originally Posted by Donuts

shouldn't we be able to see it just like a consumer would

Turned my knob up, 2 sales yesterday, 1 today.

Where's the phone code magic appear? Link to page/pages please.

[Andy Rodriguez]

Originally Posted by Donuts

Turned my knob up, 2 sales yesterday, 1 today.

Where's the phone code magic appear? Link to page/pages please.

D and all,

1) go here: http://www.rugman.com/site_index.html, bottom of page
2) navigate to your Rugman.com affiliate links
3) click to the rugman site using your SAS affiliate link
4) refresh the page http://www.rugman.com/site_index.html
5) you should see your affiliate ID

There is a link from the home page that CSR use to guide the customers to that page so they can identify the affiliate ID.

[Donuts]

Yep, tried that, again.

If a consumer goes to the home page, clicks on site map link, to get to that page, they go here:
http://www.rugman.com/Content/SiteMap.aspx (1)
not here:
http://www.rugman.com/site_index.html

and there's no phone code displayed there (1).

[Donuts]

So let me know exactly what the CSR is having them click on please.

[Andy Rodriguez]

Originally Posted by Donuts

So let me know exactly what the CSR is having them click on please.

As explained to me...

1) Home page.
2) Last line, last linked word - Rugman.com
3) That takes the customer to the SAS phone tracking page.

There were other options discussed but this is how they decided to implement.

[John Powell]

1) Home page.
2) Last line, last linked word - Rugman.com
3) That takes the customer to the SAS phone tracking page.

That looks a little hard for the custormer to find.

I see a link for speaking to someone and it brings you to AliveChat on the line right above.

[Donuts]

So the CSR walks every call-in buyer through those steps?