[elalpo]

Hey everyone.

I am certain most affiliates are bumped with affiliate networks creating coupons sites (becoming affiliates themselves; sort of double-crossing). Here what I have just learned today by accidentally going through some of my links/posting deals.

ISSUE: LinkConnector affiliate network - the one with "Naked Link" technology and "FraudFREE" Protection (http://www.linkconnector.com/fraudfree.htm).

EXAMPLE: My affiliate link for Wine Legacy - http://www.linkconnector.com/traffic...76007852002737

LANDING: http://www.lcoffers.com/index.htm?at...=2737&lid=7852 - LCOffers.com

SUPPOSED to LAND: http://www.winelegacy.com

SHOCKER: Well I am shocked that my affiliate links lands anywhere besides merchant OR page stating that my link is invalid (if invalid).

MORE SHOCKING: http://www.linkconnector.com/sitemap.htm - read the paragraph on that page "LCOffers.com provides access to coupons, deals, offers and more from LinkConnector Merchants. Search offers across various product and industry niches from nearly 300 merchants. Find exclusive coupons, promotions and other deals."

Can anyone give his/her opinion?

Many thanks.

[loxly]

Looks like someone somewhere read your post and "fixed" the issue. Your link now goes to Wine Legacy.

I would be leery heading into Q4 that your links don't suddenly redirect again.

[elalpo]

Hey loxly.. Thanks for the reply. I thought it will happen (the link change) and that's the reason I did screen shots for people to see. I don't care how and why it happened, but it did.

This is not the network I would trust. Pulling out all my companies/links from it. I would recommend for everyone to do the same. A network should cross affiliates like that with their own affiliate site.

Got an "explanation" from LinkConnector.. Wow.. I've heard it all.. Imagine if CJ, LinkShare or Google would land you on this kind of page and not the blank page with an error message, which the currently do:

"Thank you for your email!

The LC Offers page is the default page when affiliates are not approved
for the campaign or the code is setup wrong.� This is not your
competitor but a system we have setup that lets us know when an affiliate
is trying to promote a campaign and does not have the code setup
properly.� This allows the affiliate to see that the code is not setup
properly or their account is not approved for the campaign."

[Kevin]

WOW. Just wow.

[Haiko de Poel, Jr.]

My question is how do you know that they don't send one out of every X clicks to their (affiliate) LCoffer page?

INSANE, not Wow!!!

Holy conflict of interest.

[Kevin]

Originally Posted by Haiko de Poel, Jr.

My question is how do you know that they don't send one out of every X clicks to their (affiliate) LCoffer page?

INSANE, not Wow!!!

Holy conflict of interest.

yeah. I'm starting to run out of words.

[loxly]

Originally Posted by Haiko de Poel, Jr.

My question is how do you know that they don't send one out of every X clicks to their (affiliate) LCoffer page?

INSANE, not Wow!!!

Holy conflict of interest.

Or that they geotargeted her IP because she questioned it. They have the power to change those links whenever they feel like it.

And Link Connector wonders why people don't use them or recommend them? Who needs parasites with a network like this?

[stgelais]

First, let me start by thanking elalpo for bringing this to our attention. The issue she posed yesterday made us realize that when we started using LCOffers.com as a place to redirect invalid clicks, we neglected to separate out invalid clicks of the type she experienced.

Let me explain how our system currently works. For any network there exist invalid clicks caused by malformed code, a broken relationship, or expired links/campaigns. Beginning about 3 months ago, LinkConnector started sending invalid clicks to LCOffers to keep the user experience as stable as possible. If anything is known about the relationship from the link (e.g., a properly formed link from a broken relationship), LCOffers displays relevant merchants. For instance, a user clicks on an invalid link on an affiliate site. The link deals with online dating, so they are directed to LCOffers where they are presented with several offers from LinkConnector’s online dating merchants.

What we haven't been good about (and will alter our system to correct) is delineating between invalid clicks like the one elalpo experienced (for a dropped campaign) and an invalid click where nothing is really known about the intended merchant destination (malformed code) or the link/campaign has expired.

In her case, she had dropped the merchant's campaign (creating an invalid relationship) and had not removed the link code. When we started sending invalid click traffic to LCOffers, we hadn't anticipated that an affiliate would drop a campaign and fail to remove the invalid code. Guess we messed up on that. That will be corrected.

Let me also address some other suggestions made in this forum about our processes:

1. We DO NOT skim traffic from any affiliate. That is not only wrong, but shortsighted. Anyone that has taken Business 101 should understand that. A business is in business to grow. A business grows because of its customers. Our customers are merchants AND affiliates. We don't knowingly take any action that jeopardizes our customer relationships. That would adversely affect growth.

2. LCOffers was created for the purpose of showcasing our merchant's offerings all in one place, in a searchable way. It is conceptually similar to sites created by other networks like Valueclick's Pricerunner.com. It gets very little traffic and was in no way created to compete with our affiliates' sites.

So, where does that leave us? Well, we will be changing our invalid click process over the next week or so, and invite your input. What do you think we should do? Should we send the user to essentially a blank page like CJ does? Should we send the user to the merchant's page even when the campaign is expired? Should we give the user more options in the vertical the link represents?

I'm truly interested in your input.

Ernie St. Gelais
Co-President, CTO
LinkConnector Corporation

[Haiko de Poel, Jr.]

Originally Posted by stgelais

Anyone that has taken Business 101 should understand that. A business is in business to grow. A business grows because of its customers. Our customers are merchants AND affiliates. We don't knowingly take any action that jeopardizes our customer relationships. That would adversely affect growth.

LCoffers is a conflict of interest, how does that not jeopardize your affiliate relationship -- Your competing with them! That's business preschool, forget about 101.

Originally Posted by stgelais

we neglected to separate out invalid clicks of the type she experienced.

OK, no skimming, just negligence.

Originally Posted by stgelais

LCOffers was created for the purpose of showcasing our merchant's offerings all in one place, in a searchable way.

While completely ignoring the fact that your competing with your affiliates, with their own traffic?

Originally Posted by stgelais

It is conceptually similar to sites created by other networks like Valueclick's Pricerunner.com.

But, it's ok cuz the "other guys" do it also.

Originally Posted by stgelais

It gets very little traffic and was in no way created to compete with our affiliates' sites.

Of course it gets very little traffic. It always does

Originally Posted by stgelais

Should we send the user to essentially a blank page like CJ does? Should we send the user to the merchant's page even when the campaign is expired? Should we give the user more options in the vertical the link represents?

What do you think the answer is?

-- Invalid link page simply because It's not your traffic to try to "monetize" or "showcase" anything!

[loxly]

Originally Posted by elalpo

Hey loxly.. Thanks for the reply. I thought it will happen (the link change) and that's the reason I did screen shots for people to see. I don't care how and why it happened, but it did.

This is not the network I would trust. Pulling out all my companies/links from it. I would recommend for everyone to do the same. A network should cross affiliates like that with their own affiliate site.

Got an "explanation" from LinkConnector.. Wow.. I've heard it all.. Imagine if CJ, LinkShare or Google would land you on this kind of page and not the blank page with an error message, which the currently do:

"Thank you for your email!

The LC Offers page is the default page when affiliates are not approved
for the campaign or the code is setup wrong.� This is not your
competitor but a system we have setup that lets us know when an affiliate
is trying to promote a campaign and does not have the code setup
properly.� This allows the affiliate to see that the code is not setup
properly or their account is not approved for the campaign."

No, thank YOU for bringing this to people's attention. The corporate spin won't help them out of this one...

[mayfly]

Originally Posted by stgelais

What do you think we should do? Should we send the user to essentially a blank page like CJ does? Should we send the user to the merchant's page even when the campaign is expired? Should we give the user more options in the vertical the link represents?

I'm truly interested in your input.

Ernie St. Gelais
Co-President, CTO
LinkConnector Corporation

How about adding a feature that let affiliates set a site URL where the invalid clicks will be redirect to? SAS has this feature.

[stgelais]

Originally Posted by mayfly

How about adding a feature that let affiliates set a site URL where the invalid clicks will be redirect to? SAS has this feature.

Thanks for this suggestion. We have already decided to incorporate it.

[Eric Ewe]

As a program manager, I have recommended some merchants to your network but this turns the rules of the game upside down. Guess I should just stick to SAS and not mention LinkConnector.

Originally Posted by stgelais

Should we send the user to the merchant's page even when the campaign is expired?

Well, if a campaign expired for a merchant, why not send it directly to the merchant's index page with the cookie?

Unless the affiliate is booted and the relationship b/w the affiliate and merchant was terminated, I do not see a good reason to send traffic to LC Offer at all.

[wasebie]

Hi Wasbie here, I am new here, but have been learning more here then the past few months of following some of the other sites, and e-books that I have been studying for the past few months.

I am trying to build a word press web site. I wanted to add relevant affiliate links and thought all was well until I read this thread and found out what Link Connector did to me.

I actually was sent to link connector by the merchant I wanted to feature on my site. They sent me links to do a store front look- I thought great. Well I tested my links and sure enough after reading this I found out they went to Link Connector. I sent an email and here is the response I got

"The unfortunate part of all this is that we have no control over the code Popshops provides to their customers. They are fully aware of the format we use, and I have never heard of another affiliate experiencing this problem.

So, here is the action I have taken to get your links working. I have temporarily patched our code to overcome this problem so your links will work. I will have our Affiliate Relations team contact Popshops in the AM to notify them of this issue and get their technical team working on a solution.

I am sorry that you experienced this issue. Please contact me directly should you experience similar issues in the future."

OK so number 1 they lied according to this thread and now I have a site that I can't trust has decent links and pretty much have to start over.

Glad I found this forum.

Wasbie

[Eric Ewe]

What was your email to them?

There are many other networks, namely Linkshare, CJ, GAN and SAS

[sfcom]

Please note the networks Eric mentions above are (probably) not in any specific order. I will give my personal ranking. Other's lists may vary.

1. SAS
2. CJ
3. GAN
25. Linkshare

I have never worked with LinkConnector. Although I have a few of their pens laying around. The problem mentioned by the OP above will probably limit our relationship to just using their free writing tools. Thanks LinkConnector!!!

[BurgerBoy]

Originally Posted by sfcom

Please note the networks Eric mentions above are (probably) not in any specific order. I will give my personal ranking. Other's lists may vary.

1. SAS
2. CJ
3. GAN
25. Linkshare

I have never worked with LinkConnector. Although I have a few of their pens laying around. The problem mentioned by the OP above will probably limit our relationship to just using their free writing tools. Thanks LinkConnector!!!

You did not mention AvantLink. If you don't use them - you should. They have the best affiliate tools of any network out there.

Every month I get my check just like clock work. It's never late.

They also will not let a merchant cancel a commission after 30 days. You get paid for it anyway even if the merchant tries to cancel it.

http://www.avantlink.com/

[sfcom]

True, BB. I don't currently use AvantLink. Based on the opinions of you and other ABW'ers I would say that they would probably end up in my top 5. Probably higher rather than lower.

[Adarsh]

ok I experienced the LinkConnector crapism too. They don't convert and their "naked link technology" is of no value. No matter what technology I use offered by Linkconnector, I DON'T see any sales. From now onwards, I will work only with SAS, CJ and Avantlink.