Welcome, guest! Login Join
Close

Login to Your Account


  |  » Forgot your password?

No Response to Drop Ship Void from Emitations.com

 
Tools Search
  #1  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
No Response to Drop Ship Void from Emitations.com

I've sent email and made a phone call to this merchant and while talking to someone that answered the phone tried to tell me that Emitations and DropShip programs are 2 different programs on SAS.
No where in their TOS can I find anything on dropship orders being non-commission. The amount wasn't large thankfully, it's just the principal of the matter.

Email <quote> Dear Emitations.com Affiliate,

Hope you are doing well.

An adjustment has been made to this transaction. The order was not fulfilled because the order is a Drop Ship order.

Please do not hesitate to contact us with any questions at all.

Thank You,
</quote>

AM never returned my phone call or email.
Amounts and any identifiers has been removed.
Attached Images
File Type: jpg Emiatation-Voided.jpg (8.6 KB, 10 views)
__________________
Where's the Great Life of Affiliate Marketing Hiding?
Thanks From:
  #2  
Old
OPM and Moderator
Join Date: April 5th, 2005
Location: Park City Utah
Posts: 16,148
Send a message via AIM to Chuck Hamrick Send a message via MSN to Chuck Hamrick Send a message via Yahoo to Chuck Hamrick Send a message via Skype™ to Chuck Hamrick
Since merchants/AM's can file complaints against affiliates, can affiliates lodge a complaint against a merchant like Emitations.com?

Several years ago I was called out by an affiliate for a GAN program as I reversed their commissions for trademark bidding. Not all places that the terms of the program was defined were covered and the affiliate was right. I ate some crow, apologized and restored the commissions. The affiliate used ABW to air this dirty laundry and I better learned my job.

Seems there should be some where in Shareasale that an affiliate can ask for a ruling on this kind of issue?

Last edited by Chuck Hamrick; February 20th, 2013 at 07:15 PM.
  #3  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Boy am I glad I removed this merchant from my site...
3 transactions , 2 voided 1 to go man.
You better get it before it locks on the 20th......


__________________
Where's the Great Life of Affiliate Marketing Hiding?
Thanks From:
Join ABW to remove this sponsored message.
  #4  
Old
ABW Ambassador
Join Date: November 29th, 2005
Posts: 2,456
Emitations.com are crooks and have been ripping affiliates off for years, they are the most dishonest merchant I have ever worked with in the last 9 years.

They have even figured out a way to beat SAS Displayed Reversal Rates, they currently show 0% 7 day & 0% 30 day Reversal Rates but have voided 2 of my sales so far today!!! And they void or cut commission in half almost every month, on 90% of my sales with them.
__________________
MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

Last edited by kse; February 15th, 2013 at 06:22 PM.
Thanks From:
  #5  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Yea, I saw that to and sent an image of it to a friend.

There is no where in their terms anything about drop shipped orders.

If I did that with our Vitamin products, there would be post here about us.

We don't want that, that's for sure.
__________________
Where's the Great Life of Affiliate Marketing Hiding?
  #6  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Figured I'd show the next days No Reversal Image.

They difo have it figured out..
Attached Images
File Type: jpg 7990.jpg (20.4 KB, 19 views)
__________________
Where's the Great Life of Affiliate Marketing Hiding?
Join ABW to remove this sponsored message.
  #7  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Talk about delayed reporting......
Attached Images
File Type: jpg 7990-2.jpg (21.8 KB, 16 views)
__________________
Where's the Great Life of Affiliate Marketing Hiding?
  #8  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Final Sale from us for ematations.

Well Ematations you missed one and it locked.

Wish you all the best and getting anymore sales.
Won't be happening from any of our sites.
Attached Images
File Type: jpg 7990-final.jpg (21.0 KB, 8 views)
__________________
Where's the Great Life of Affiliate Marketing Hiding?
  #9  
Old
ABW Ambassador
Join Date: November 29th, 2005
Posts: 2,456
In my case the ones they did not void all together they cut commision in half stating that a non affiliate coupon code was used. Which is the case month after month. Just for the record I do not post coupon codes at all on any of my sites.
__________________
MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
Thanks From:
Join ABW to remove this sponsored message.
  #10  
Old
Fighting the good fight...
Join Date: June 24th, 2005
Location: Brighton, CO USA
Posts: 6,632
Send a message via AIM to Convergence
__________________
Merchants - please switch from CJ and LinkShare to another network. Neither are affiliate friendly.
Merchants - want our recommendation for an OPM? - send a PM
Everything you are doing is bad. I want you to know this.
Thanks From:
  #11  
Old
Fighting the good fight...
Join Date: June 24th, 2005
Location: Brighton, CO USA
Posts: 6,632
Send a message via AIM to Convergence
Attached Images
File Type: jpg nopay.jpg (44.2 KB, 103 views)
__________________
Merchants - please switch from CJ and LinkShare to another network. Neither are affiliate friendly.
Merchants - want our recommendation for an OPM? - send a PM
Everything you are doing is bad. I want you to know this.
  #12  
Old
ABW Ambassador
Join Date: November 29th, 2005
Posts: 2,456
I sent a few emails to them but they did not reply back. I only have them on one remaining site that I no longer keep up but the site has been doing well the last year with weekly sales so maybe it's time to give the site some love but other sites are taking all of my free time.
__________________
MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
Join ABW to remove this sponsored message.
  #13  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
The last void they did, I replied in it with a link to this thread.
Guess they just don't care.
__________________
Where's the Great Life of Affiliate Marketing Hiding?
  #14  
Old
ABW Ambassador
Join Date: January 18th, 2005
Posts: 3,918
Hadn't realized this til now. Guess I was fortunate somehow to have had some sales with them thru the years and don't think any were reversed (would have to check to be sure tho) Know the program was run very well when Patrick (AMWSO) managed it but that was quite a while back.

Checked out the Linkedin profile and she has another program at SAS as well: Crummy Bunny. It just launched this month so that may be why no replies to emails. Definitely am not making any excuses for that, just saying she seems to be quite busy now with two different sites. I got an email from the Emitations affiliate manager to join the Crummy Bunny program.

I'd say that when there are complaints about a merchant doing stuff like this to their affiliates maybe the network shouldn't be tolerating it but have a feeling I know what response to that would be if I suggested it.

Am sorry for those of you who have lost your sales
  #15  
Old
ABW Ambassador
Join Date: November 29th, 2005
Posts: 2,456
This has been going on for years and their is about 10 different threads where this has been brought up. Brian at SAS has stated that they are a perfect company and a great SAS merchant.

I stand by my comments that they are steeling from their affilites!! Their policy to cut comision in half when a non affiliate coupon is used and the affiliates does not post coupons. If this happed one a year I could see it but month after month is a bit much. Like I said 50% voided and 50% commision cut in half!!!
__________________
MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
Join ABW to remove this sponsored message.
  #16  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
kse,

I look at it this way, if I walk into a super market and buy $200.00 worth of groceries, and walk out their front door with only 25% => $50.00 worth. I know I wouldn't be going back for more.

mho.
__________________
Where's the Great Life of Affiliate Marketing Hiding?
  #17  
Old
ABW Ambassador
Join Date: November 29th, 2005
Posts: 2,456
style="margin:20px; margin-top:5px; ">
Quote:
Originally Posted by Bob Lawrence View Post
kse,

I look at it this way, if I walk into a super market and buy $200.00 worth of groceries, and walk out their front door with only 25% => $50.00 worth. I know I wouldn't be going back for more.

mho.
Agree but in this case the time to remove them is not worth it. I only have so much time and my site work time is limited.
__________________
MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
  #18  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Figured I'd bump this thread,
Emailed Brian @ Share A Sale on 3/8 and haven't gotten a reply yet,
Re-sent the same email today.
Strike X
__________________
Where's the Great Life of Affiliate Marketing Hiding?
Join ABW to remove this sponsored message.
  #19  
Old
ShareASale President/CEO and ABW Veteran
Join Date: January 18th, 2005
Posts: 3,622
Bob,

I didn't get the first one but just replied to the email you sent a couple days ago...

Kse,

Again, you seem to be quoting things about me that I did not say... you've stated "Brian at SAS has stated that they are a perfect company and a great SAS merchant." - I don't believe those words have been spoken. If there are problems to address I'd be happy to address them.
__________________
Thanks,

Brian Littleton
President/CEO - ShareASale.com, Inc.
  #20  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Got your email Brian.

I responded back to your email with as much info as I had waiting another reply from you.
__________________
Where's the Great Life of Affiliate Marketing Hiding?

Last edited by Bob Lawrence; March 25th, 2013 at 02:38 PM. Reason: typo
  #21  
Old
Fighting the good fight...
Join Date: June 24th, 2005
Location: Brighton, CO USA
Posts: 6,632
Send a message via AIM to Convergence
I don't know why anyone would promote them, much less continue to do so after all these complaints...

ABestWeb Affiliate Marketing Forum - Search Results
__________________
Merchants - please switch from CJ and LinkShare to another network. Neither are affiliate friendly.
Merchants - want our recommendation for an OPM? - send a PM
Everything you are doing is bad. I want you to know this.
Join ABW to remove this sponsored message.
  #22  
Old
ABW Ambassador
Join Date: July 2nd, 2007
Posts: 1,032
Well, they were easy to remove after the second voided for drop ship item.
Feed removed, all text ads, and all the banners that we had on the banner database removed.
It's the principal more than the amount of commissions, Heck the phone call to them cost more than the two commissions combined.
Defo not worth the trouble.
Defo wasn't worth the wasted phone call.
Had we done a search here, probably never would have joined them in the first place.
__________________
Where's the Great Life of Affiliate Marketing Hiding?
Thanks From:
  #23  
Old
ABW Veteran
Join Date: January 18th, 2005
Posts: 6,784
style="margin:20px; margin-top:5px; ">
Quote:
Originally Posted by Bob Lawrence View Post
It's the principal more than the amount of commissions, Heck the phone call to them cost more than the two commissions combined.
  #24  
Old
ShareASale President/CEO and ABW Veteran
Join Date: January 18th, 2005
Posts: 3,622
Bob,

That's one of the reasons that data is important and I wanted to check in to see if it was being manipulated which was indicated above in this thread. I did not see any evidence of that - the program has a reversal rate listed as well... I think the confusion in the very first post here was that reversals from today would not be in the historical rates until those stats ran overnight...

This does not explain everything - but it was a concern of mine whenever anyone is accused of manipulating statistics... so I'm commenting directly on that.
__________________
Thanks,

Brian Littleton
President/CEO - ShareASale.com, Inc.
Thanks From:
Join ABW to remove this sponsored message.
  #25  
Old
Fighting the good fight...
Join Date: June 24th, 2005
Location: Brighton, CO USA
Posts: 6,632
Send a message via AIM to Convergence
Brian,

Think what Mr. Bob is questioning is Emitations being able to claim his orders were "drop ship" orders and that "drop ship" orders were non-commissionable. However, there is nothing in Emitations' terms that state what exactly a "drop ship" order is, nor is there anything stating that "drop ship" orders will not be paid commissions.

Sounds pretty underhanded...
__________________
Merchants - please switch from CJ and LinkShare to another network. Neither are affiliate friendly.
Merchants - want our recommendation for an OPM? - send a PM
Everything you are doing is bad. I want you to know this.
Thanks From:
Reply
 

Tools Search
Search:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Drop ship Question newbie24 Newbie Affiliate FAQs & Helpful Articles 8 January 14th, 2010 11:15 PM
Looking For Drop Ship Suppliers Doug247 Midnight Cafe' 23 July 26th, 2007 04:32 PM
Drop Ship vs BLind Ship? Verbalkent Midnight Cafe' 13 December 7th, 2004 07:56 AM

X

Welcome to ABestWeb.com

Create your username to jump into the discussion!

ABestWeb.com is the largest affiliate marketing community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?



Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.